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Dealer.com Partners with Contact At Once! Embedding Live Chat Into its...
Some big news for coming out of the ContactAtOnce and Dealer.com camps right before NADA. The following Press Release announces their move into “Partnership”. Moving forward, Dealer.com dealers will...
View ArticleCan Your Email Find Love The Second Time Around?
With Valentine’s Day around the corner, I thought I’d share some ideas on how you can get a little more love for your email campaign by giving it a second chance. Let’s say you sent off your email...
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DealerKnows Introduces TaskTeacher
Something we’ve been been talking about here on DealerRefresh is more data and posts around process. If you’re familuar with Joe and Bill of DealerKnows, these guys are process driven freaks – but in a...
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SEO vs SOCIAL MEDIA – which would you choose?
Latest HOT Discussion in the Forum SEO vs SOCIAL MEDIA – which would you choose ? If you could choose only one and ONLY one – which would you choose to add to your dealers marketing mix? SEO or SOCIAL...
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Overcoming Camera Shyness on Both Sides of the Lens
A huge stumbling block to creating interesting, original social media content is the fear of the lens. Time to get comfortable. By now, I’m sure you’ve read all about why using video is important in...
View ArticleEmail IS Your Biggest Loss of Business
We’ve always known about our phone answering problems, but I rarely hear anyone talk about what we’re saying to customers via email. Did you know that you can measure all sorts of things around email...
View ArticleDealerTalk conference in Toronto
I’m really excited to announce that Kijiji Autos is hosting their first annual dealer conference just north of the border in beautiful Toronto, ON. DealerTalk takes place on March 7th at the brand...
View ArticleDale Pollak VS Google at DSMC
Latest HOT Discussion in the Forum Dale Pollak takes on Google (representative) Yago, one of our most active DealerRefresh community members recorded a session using his iPhone at DSMC. The session is...
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Touching Your Customer
Which billboard ad does your customer drive-by and view 50 times per day? Which newspaper ad do your customers look at 65 times per day? Which online banner ad does your customer look at 100 times per...
View Article6 Reasons Your Dealership Does NOT Need A CRM
What the following reasons provide are valuable talking points to discuss opportunities with a CRM solution or problem you may be experiencing in your store. Admittedly the title to this article is...
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